“The single biggest problem in communication is the illusion that it has taken place.” ~ George Bernard Shaw quotes
Through my 20-something years of teaching, I think I can safely say that communication is the key to successful leadership, teaching, mentoring, and learning. It's not easy to develop the kind of communication that brings coworkers together while motivating and encouraging those around you. It's a huge concept and so many books have been written with so many perspectives and approaches. It's been included in all of my studies from grade school through my current studies in my doctoral program.
Through all of this, my "aha" is that every organization and every person in that organization must continually focus on communication. I don't think there is ever a moment to say "OK, we have that down now, what's next on our list?" Continually striving to improve communication procedures, priorities, and thinking must be on the top of to-do list whether it's communicating with the students in your classroom, the parents of those students, or an entire district or corporation. Communication. One word with so much power to bring about triumph or disaster.
I am personally making it my goal to be aware of the communication process that I am part of in all aspects. Even in my position, I need to look for ways to improve and to hear those who are affected by me so I can work with them to respond accordingly. I can learn from all communicators, strong or weak, as it is important to know what not to do as it is to have a grasp on what to do. Everyone is a teacher when it comes to communication and can provide valuable insight into formulating personal policies that may later translate to actions that impact many.
Improving Communication...that is my goal. I'll start today with my family and continue with all of those who enter my life. And, I promise never to say "I've figured it out." :)